FAQ

When will I receive my order?

Pre-orders are open throughout August, with shipping expected by late September. Since we're handling this as a community initiative with smaller quantities, production takes a bit longer than typical merch drops. We appreciate your patience and understanding – this allows us to focus on building great products rather than managing logistics at scale.

What if my country isn't on the shipping list?

We wish we could ship everywhere, but unfortunately, we're limited to certain countries for this drop. If your location isn't listed, don't give up! Jump into our Discord and reach out – we'll see if we can work out an exception for you. Our community team is always happy to help where possible.

Will there be more merch in the future?

Probably! We're cooking up something special with an exciting brand refresh for XBorg. This "Study Conviction" collection will become a true OG badge – a piece of XBorg history that shows you were here from the early days. New collections are definitely coming, but this one will always be special.

What happens after pre-orders close?

Pre-orders run through August, then we'll submit the final order to our manufacturer. Production and quality checks take about 3-4 weeks, followed by shipping in late September. We'll keep you updated throughout the process in our Discord.